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Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Scott Stillisano

October 23, 2026

5 out of 5 rating by Scott Stillisano
"Liz was great to work with and very helpful and knowledgeable in helping me switch home and auto insurance."
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Maryanne ONeil

October 20, 2026

5 out of 5 rating by Maryanne ONeil
"Mary is the best agent I have ever come across. Thoughtful and caring. She truly wants to help you and that is rare in this day and age!"
We responded:
"What a wonderful compliment to Mary—thank you! We couldn't agree more that having someone who genuinely cares and takes the time to help makes all the difference. We're so happy Mary has made such a positive impression. At Lori Vajdich State Farm, we believe insurance is about more than just policies and coverage—it's about building relationships and being there when our customers need us. Thank you for your kind words and for trusting our team!"
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Jd Newell

October 13, 2026

5 out of 5 rating by Jd Newell
"Connie was a pleasure to work with! She made getting my business insurance easy and stress-free. I truly appreciate her kindness and support. Highly recommend her!"
We responded:
"Thank you for the wonderful 5-star review! We're so glad Connie made getting your business insurance easy and stress-free. Protecting your business with the right commercial insurance and general liability coverage is important, and we're happy Connie's kindness and knowledge made the process a great experience. Thank you for choosing Lori Vajdich State Farm and trusting us with your business insurance needs. We truly appreciate your recommendation!"
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Tyler Thoren

October 13, 2026

5 out of 5 rating by Tyler Thoren
"Great service very awesome people to work with"
We responded:
"Thank you, Tyler! Your feedback is a great reminder of why we love what we do. We're so happy you've had a great experience with our team at Lori Vajdich State Farm. Providing friendly, dependable insurance service is what we're all about! Thanks for trusting our agency!"
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Tracy Bender

October 2, 2026

5 out of 5 rating by Tracy Bender
"I recently switched from another agency and Jackie has been phenomenal! She took the time to review my existing policies, explained everything in detail, and answered all my questions. She made the transition seemless. Thank you Jackie!"
We responded:
"Welcome to Lori Vajdich State Farm! We’re so glad Jackie made switching insurance agencies a smooth and easy experience. Taking the time to review your existing policies, explain your coverage options, and answer your questions is such an important part of making sure your insurance fits your needs. Thank you for trusting Jackie and our State Farm team—we’re so happy to have you with our agency!"
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Scott Rakes

September 30, 2026

5 out of 5 rating by Scott Rakes
"Great Rates and Always there to help!"
We responded:
"Thank you for the 5-star review! Great insurance rates and being there when you need us—that’s exactly what we strive for at Lori Vajdich State Farm. We appreciate you trusting our team with your insurance coverage and are always happy to help!"
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Rob Johnson

September 29, 2026

5 out of 5 rating by Rob Johnson
"Liz LoGrande has been fantastic to work with. She's amazingly responsive to my questions and updating my policies as needed. I appreciate how easy she is to work with and that is what keeps me with State Farm."
We responded:
"We love hearing this—thank you for the wonderful review! Liz takes great pride in being responsive and making insurance policy updates as easy as possible. Knowing that her service and support are part of what keeps you with State Farm means so much to us. Thank you for your continued trust in Liz and the team at Lori Vajdich State Farm. We truly appreciate your loyalty and your business!"
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sean o'neil

September 29, 2026

5 out of 5 rating by sean o'neil
"Mary gave me fast help and great service."
We responded:
"Thank you for the 5-star review! We’re so glad Mary was able to provide a fast auto insurance quote, a great price, and the helpful service you deserve. We appreciate you choosing Lori Vajdich State Farm for your vehicle insurance and trusting our team with your coverage!"
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LaVance Lining Sr.

September 28, 2026

5 out of 5 rating by LaVance Lining Sr.
"Mary McKeon, Liz, and the rest of the State Farm team took excellent care of my insurance transition from Progressive. Progressive was getting progressively more expensive and I’ve always been a fan of State Farm insurance over the years. Mary, was the lowest full coverage for bundled insurance for our Infiniti QX80 & Jeep Grand Cherokee Overland and our home built in 2002 w/4 berms & 4baths 3081sq ft home.

Thanks State Farm less than $450 covered everything!!😀"
We responded:
"Welcome to Lori Vajdich State Farm! 😀 We’re so happy Mary, Liz, and our team made switching your insurance from Progressive to State Farm an easy experience. Finding great auto and homeowners insurance coverage at a competitive price is even better when you can bundle everything together! Thank you for trusting us to protect your vehicles and home. We truly appreciate your business and are thrilled to have you as part of our State Farm family!"
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Makenna Hudson

September 20, 2026

5 out of 5 rating by Makenna Hudson
"I’ve had an excellent experience working with Liz. She has been nothing but patient, knowledgeable and kind when helping me understand different auto policies and bundles; even prior to becoming a client. She was able to answer all of my questions and help me pick the best options suitable for me and has been nothing but helpful with every time I’ve called the office. I truly appreciate her professionalism, honestly and dedication to providing excellent customer service. I highly recommend Liz LoGrande and her team if you’re looking for someone who is trustworthy, responsive and easy to work with. Liz made my switch to State Farm a no-brainer."
We responded:
"What a wonderful review—thank you! We’re so happy Liz took the time to answer all your questions and help you understand your auto insurance and bundling options before you even became a customer. Making the switch to State Farm should feel easy and comfortable, and it’s great to hear that Liz’s knowledge, patience, and responsiveness made such a difference. Thank you for choosing Lori Vajdich State Farm and trusting our team with your insurance needs. We’re so glad to have you with us!"
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Kelsie Ozinga

September 19, 2026

5 out of 5 rating by Kelsie Ozinga
"Liz was friendly and very helpful. She followed up and verified my current information, so I was able to receive all correspondence. She sent me the Steer Clear Discount link immediately. Thank you."
We responded:
"Thank you for the 5-star review! We’re glad Liz was able to update your information, make sure you’re receiving your State Farm correspondence, and quickly get you the Steer Clear Discount information. Helping our customers understand available auto insurance discounts and keeping their policies up to date is an important part of the service we provide at Lori Vajdich State Farm. We appreciate you!
"
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Jamie Swiger

September 18, 2026

5 out of 5 rating by Jamie Swiger
"These ladies were so wonderful when I recently got married and switched to their company. I have a very stubborn husband and they were very willing to work with him."
We responded:
"Congratulations on your recent marriage, and welcome to Lori Vajdich State Farm! We’re so happy our team made switching your insurance to State Farm easy and worked with both of you to find great coverage at a competitive price. Providing friendly, patient service and making auto and home insurance easier to understand is what our local insurance agency is all about. Thank you for trusting our team—we’re happy to have you as part of our State Farm family!"
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William Gibb

September 17, 2026

5 out of 5 rating by William Gibb
"Over the years my experience with Lori Vajdich of State Farm Insurance has been pleasant, responsive, and stress free. The minimal claims over the years were handled quickly and satisfactorily. Every call for information has been handled friendly, courteously and professionally."
We responded:
"Thank you for being a longtime customer of Lori Vajdich State Farm and for sharing your experience! It means so much to know that our team has made your insurance needs easy and stress-free over the years. We’re especially glad your claims have been handled quickly and that you can always count on friendly, responsive service when you contact us. We truly appreciate your trust in us for your home and auto insurance!"
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debbie zuzek

September 16, 2026

5 out of 5 rating by debbie zuzek
"Always very helpful, information is always handled professionally"
We responded:
"Thank you for the 5-star review! We’re so glad you can count on our team for helpful, professional service whenever you have insurance questions or need assistance with your coverage. We truly appreciate you trusting Lori Vajdich State Farm with your auto and renters insurance needs!"
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Dave Wartluft

September 15, 2026

5 out of 5 rating by Dave Wartluft
"Connie is great. I have been with the same Insurance for over 47 years until I dealt with Connie. Now I’m a State Farm customer due to her great service, professionalism, and knowledge. Price was extremely competitive and worth changing companies. I would highly recommend Connie for your insurance needs."
We responded:
"Wow—47 years with the same insurance company! We truly appreciate you giving Lori Vajdich State Farm the opportunity to earn your business. We’re so happy Connie’s knowledge, professionalism, and personal service made you feel confident about making the switch to State Farm. Finding competitive insurance rates and the right coverage is important, but having someone you trust to help with your insurance needs makes it even better. Thank you for the wonderful recommendation, and welcome to our agency!"
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weez da legend

September 4, 2026

5 out of 5 rating by weez da legend
"Connie helped me get a lower insurance rate! Very professional and helpful thank you Connie!"
We responded:
"Saving money on insurance while still getting great service is always a win! Thank you for the 5-star review and for choosing Lori Vajdich State Farm. We’re so happy Connie was able to help lower your insurance rate while providing professional, helpful service along the way. We appreciate the opportunity to help with your insurance needs!"
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Kaitlin Heinz

August 27, 2026

5 out of 5 rating by Kaitlin Heinz
"Connie was so kind and helped me get a better price and insurance than I was getting at another company."
We responded:
"We love hearing this! Thank you for giving Lori Vajdich State Farm the opportunity to earn your business. We’re so glad Connie made switching insurance companies easy and helped you find better coverage at a better price. Her kindness and personalized service are exactly what we want every customer to experience. Welcome to our State Farm family—we’re happy to have you with us!"
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cory muro

August 26, 2026

5 out of 5 rating by cory muro
"Best prices and great customer service! Mary is the best when it comes to explaining the process and making it easy!"
We responded:
"Thank you for the 5-star review! Great insurance coverage at a competitive price AND great customer service—that’s what we love to hear! We’re so glad Mary made the insurance process simple and took the time to explain everything along the way. Thank you for choosing Lori Vajdich State Farm and trusting our team with your insurance needs!"
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Sharon Smith

August 22, 2026

5 out of 5 rating by Sharon Smith
"Kelly Has been a great help explaining some decisions i needed to make on house and car coverage! Kelly made it easier by her kindness and professionalism. Thanks!"
We responded:
"Thank you for the wonderful review! We’re so glad Kellie’s kindness and professionalism made your insurance decisions a little easier. Understanding your options is an important part of choosing the right homeowners and auto insurance coverage, and we’re happy Kellie took the time to help. Thank you for trusting Lori Vajdich State Farm with your home and car insurance needs—we truly appreciate you!"
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Rochelle DiTomaso

August 21, 2026

5 out of 5 rating by Rochelle DiTomaso
"Kelly is absolutely wonderful! Every time I call, she is there to help. If she does miss a call, she returns it promptly. Kelly is so patient and thorough when explaining complex policy details, making sure I fully understand my coverage. She has made managing our insurance a great experience. In our house, we don't say 'we need to call State Farm,' we say 'we need to call Kelly!' Five stars! Highly recommend!"
We responded:
"“We need to call Kellie!” — we absolutely love this! 😊 Thank you for such an amazing review and for trusting Kellie and Lori Vajdich State Farm with your insurance needs. We’re so glad Kellie’s responsiveness, patience, and thorough explanations have made understanding your policies and coverage easier. Having someone you know you can call with insurance questions makes all the difference. We truly appreciate your trust, your recommendation, and those five stars!"
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ValTran Capital

August 19, 2026

5 out of 5 rating by ValTran Capital
"Connie was extremely responsive and helpful with all of our policies questions. We have multiple policies with them and Connie was able to deliver timely support with great professionalism."
We responded:
"Thank you so much for your wonderful review! We’re so glad Connie was able to provide responsive, professional service and help answer all of your insurance policy questions. We truly appreciate you trusting Lori Vajdich State Farm with your multiple insurance policies and look forward to be here whenever you need us!"
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Nick Pietravoia

August 14, 2026

5 out of 5 rating by Nick Pietravoia
"Liz has been awesome to work with, she gets back to me in extremely timely manner and has always been very helpful!"
We responded:
"Thank you for the kind words about Liz! Providing prompt, helpful service is so important to our team at Lori Vajdich State Farm in Mentor. We’re glad Liz is always quick to respond and makes taking care of your insurance needs easy. We appreciate your trust in our agency and look forward to continuing to be here whenever you need us!"
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Kelly O'Brien

August 12, 2026

5 out of 5 rating by Kelly O'Brien
"This office in Mentor is outstanding with their services! My contact Liz and Connie are always available to assist me with my questions or concerns. I would recommend this State Farm Agency to everyone!"
We responded:
"So happy we can help and take care of you! Appreciate the shout out! Thanks Kelly!"
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Nick & Audrey

August 10, 2026

5 out of 5 rating by Nick & Audrey
"Jackie at State Farm is always a joy to talk to! She’s been taking care of me for years. She is now taking care of my wife as well! She was able to save us a lot of money on insurance."
We responded:
"What a wonderful review—thank you! It means so much to know that we have been your trusted insurance resource for so many years, and we're thrilled to now be helping your wife and saving her a lot of money on her insurance too! Finding the right insurance coverage while helping our customers save money is always a win. Thank you for continuing to trust the team at Lori Vajdich State Farm with your family's insurance needs. We truly appreciate your loyalty!"
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Len Kadlub

August 7, 2026

5 out of 5 rating by Len Kadlub
"Liz was very pleasant and helpful in adding my new vehicle and dropping the old from our insurance policy. Very efficient service."
We responded:
"Thank you for the great review! We're so glad Liz made updating your auto insurance easy and efficient when adding your new vehicle. Our team at Lori Vajdich State Farm is always happy to provide helpful, responsive service for our Concord Township neighbors. We appreciate you trusting us with your insurance needs and are always just a call away when you need us!"