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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Muresan

March 3, 2026

5  out of  5
rating by Paul Muresan
"Extremely happy with the service, prices and all the help from Connie. Friendly and knowledgeable customer care always ready for any issues or questions you might have. I always recommend them to all my friends and family members!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Connie has provided friendly, knowledgeable service and helped you find great prices. At Lori Vajdich State Farm Insurance, delivering exceptional customer care and tailored insurance solutions is our priority. We truly appreciate your recommendations to friends and family and look forward to continuing to support you!"
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Awesome Loll

March 2, 2026

5  out of  5
rating by Awesome Loll
"Wonderful first impression!! Very thorough and Helpful! This has been a great experience! Thank you you for your help!"
We responded:
"Thank you for your fantastic feedback! We're so glad your first experience with us was thorough and helpful. At Lori Vajdich State Farm Insurance, we’re committed to providing exceptional service every step of the way. We appreciate your trust and look forward to assisting you with all your insurance needs!"
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Zac Warder

February 27, 2026

5  out of  5
rating by Zac Warder
"While my agent has changed over the years (decades), the one person who's been there to help all along is Kellie, and she's truly priceless. She is always ready and willing to do whatever she can to help answer any questions (and I love me some questions!) or work through any of my concerns. A+!"
We responded:
"Thank you for your wonderful review! We're so grateful to hear that Kellie has been a constant, reliable resource for you over the years. Her dedication to answering your questions and addressing your concerns truly reflects the personalized service we strive to provide at Lori Vajdich State Farm Insurance. We appreciate your loyalty and look forward to continuing to support your insurance needs!"
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Gavin Kerr

February 24, 2026

5  out of  5
rating by Gavin Kerr
"I've had to call several times for issues big and small and they are always resolved within 5-10 minutes. I just received a letter in the mail from our Mortgage company saying they needed our home insurance info faxed to them or we would have to pay extra fees and within maybe 3 minutes I was saying "have a great day" to Kellie who was able to take care of it quick and painlessly. I always hate having to call customer service mostly because of the waiting around but this is the 3rd or 4th time I've worked with Kellie on something and not only is she efficient but she sounds like she genuinely cares when speaking with her. Thank you for making my life easier and household taken care of!"
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Kellie and Mary have consistently provided you with fast, efficient, and caring service—especially when handling important matters like your home insurance for your mortgage company. At Lori Vajdich State Farm Insurance, we’re committed to making your insurance experience as smooth and stress-free as possible. We truly appreciate your trust and look forward to continuing to support you and your household!"
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Dylan Mroczka

February 24, 2026

5  out of  5
rating by Dylan Mroczka
"Mary was fantastic and willing to go out of her way to help assist. Wish all employees were like her"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Mary went above and beyond to assist you. At Lori Vajdich State Farm Insurance, we strive to provide that same level of dedication and care through our entire team. Your kind words mean a lot, and we appreciate your trust in us!"
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Monty Lyerly

February 17, 2026

5  out of  5
rating by Monty Lyerly
"Very nice on the phone ,knowledgeable saved me some bookoo bucks"
We responded:
"Thank you for your great feedback! We’re glad to hear that our team provided you with knowledgeable and friendly service over the phone, and that we could help you save some serious money. At Lori Vajdich State Farm Insurance, delivering value and excellent support is our priority. Please don’t hesitate to reach out anytime for your insurance needs!"
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Marie Rowles

February 17, 2026

5  out of  5
rating by Marie Rowles
"Always so helpful and friendly"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that you find our pricing reasonable and appreciate the helpful and friendly service. We're committed to providing the best support for all your insurance needs!"
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Bailey Benz

February 17, 2026

5  out of  5
rating by Bailey Benz
"Mary was very helpful! accommodating our needs for our home and auto policies. We greatly appreciated her help!"
We responded:
"Thank you for your kind words! We're happy to hear that Mary was so helpful in accommodating your home and auto insurance needs. Providing great coverage at a great price is our priority, and we truly appreciate your trust!"
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Krissie Krsolovic

February 16, 2026

5  out of  5
rating by Krissie Krsolovic
"I have been very happy with my service from Connie (Commercial) & Kelly (vehicle/homeowner's). They are extremely helpful & knowledgeable and I would highly recommend them both!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Connie and Kellie have provided you with helpful and knowledgeable service for your Vehicle, Homeowners and Commercial insurance needs. At Lori Vajdich State Farm Insurance, we pride ourselves on delivering personalized coverage and exceptional support. We truly appreciate your recommendation and look forward to continuing to serve you!"
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Darice Michele

February 13, 2026

1  out of  5
rating by Darice Michele
"I had, had this insurance for a very long time. I even recommended my guy. They had tried to call him to sign him up for life insurance however based on the pricing we had decided to go another route. He just so happened to pass away a week or so later. When I called to the office to let them know Kellie smirked and I thought that, that was really rude especially when she had always been so helpful. They didn't even offer their condolences after that I left their office and I would never recommend anyone else not because it's not a great office or the people are not great no one wants to deal with that when they're dealing with a death and I thought that was just very very very very rude to condescend a laugh because he didn't sign up for insurance with your company and passed right after that. My name is Angeline DM Boyd outside of that I would have given them five stars as well. BROKE MY HEART"
We responded:
"We are very sorry for your loss and understand how deeply difficult this time has been. While we cannot speak to the details of the call you mentioned, as Kenneth passed away three years ago and you have not been insured with our office since then, we want to share that Kellie is one of the most sympathetic and caring members of our team. When she saw this review, she was deeply taken aback and distressed. She specifically recalls hearing of Kenneth’s passing and was moved to tears. We regret if there was any misunderstanding or miscommunication at that time, and we are saddened to see this review now, years after these events occurred. Please know that providing compassionate and respectful service is always our top priority, especially during such sensitive moments. Thank you for acknowledging the positive experiences you have had with our office. We value your trust and remain here to support in any way we can. "
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CJ Ackerman

February 9, 2026

5  out of  5
rating by CJ Ackerman
"I have had quite a few different insurance companies and nobody has been better than these guys! And the amazing customer service I have received from Mary this whole time has made the experience that much better. Every question always answered so you get into a policy you are more than happy with!"
We responded:
"Thank you for your kind words! We're delighted to hear that Mary and the team at Lori Vajdich State Farm Insurance have provided you with exceptional customer service and great pricing on your motorcycle and vehicle insurance. We believe in answering every question thoroughly to ensure you feel confident and satisfied with your coverage. Your trust means a lot to us, and we're always here to support your insurance needs!"
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Alex Caswell

February 9, 2026

5  out of  5
rating by Alex Caswell
"Mary helped me switch from geico for home and auto coverage, I received a superior plan and saved a-lot of money! Highly recommend giving this team a call!"
We responded:
"Thank you for your fantastic review! We're thrilled that Mary was able to help you switch from Geico to State Farm and secure superior home and auto coverage while saving you a significant amount. At Lori Vajdich State Farm Insurance, we’re committed to providing competitive pricing and comprehensive protection tailored to your needs. We appreciate your recommendation and are here whenever you need assistance with your insurance!"
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Samantha Martin

February 6, 2026

5  out of  5
rating by Samantha Martin
"Liz was so helpful with adding home insurance for our new/ first owned house! She was kind and explained everything in detail. 😊"
We responded:
"Thank you for your kind words! We're thrilled to hear that Liz provided helpful and detailed guidance as you added home insurance for your new first home. At Lori Vajdich State Farm Insurance, we’re committed to making the insurance process clear and stress-free. Congratulations on your new home, and please don’t hesitate to reach out if you need any further assistance! "
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Mentor Girls Softball League - Ohio

January 28, 2026

5  out of  5
rating by Mentor Girls Softball League - Ohio
"Switching my home and auto insurance to State Farm with Jackie was hands-down one of the best financial decisions I’ve made this year – she took the time to thoroughly review my current policies, spotted coverage gaps I didn’t even know existed, and built a customized bundle that actually increased my protection while saving me $1,287 annually. The process was seamless, completely stress-free, and Jackie’s warmth, expertise, and genuine desire to get me the lowest rate possible made me feel like I had a trusted friend in my corner instead of just another agent. I walked away with better coverage, significant savings, and total confidence in State Farm – Jackie earned every bit of these five stars and then some!"
We responded:
"Thank you so much for sharing your fantastic experience with Jackie at the Lori Vajdich State Farm Insurance Agency! We're thrilled to hear that she provided a thorough insurance review, identified important coverage gaps, and created a customized home and auto insurance bundle that not only increased your protection but also saved you $1,287 annually. Jackie’s dedication to delivering expert, friendly, and personalized service truly sets her apart. We’re proud to have her on the team and grateful for your trust in State Farm. We look forward to continuing to serve you for many more years to come!"
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Lester Root

January 22, 2026

5  out of  5
rating by Lester Root
"Made it very easy to change home and auto policy. Much better price's for better coverage. People were very helpful."
We responded:
"Thank you for your feedback! We're glad to hear that transitioning your home and auto policies with us was easy and that you’re enjoying better coverage at a more competitive price. Providing helpful, personalized service is our priority at Lori Vajdich State Farm Insurance. If you have any questions or need assistance with your policies, please don’t hesitate to reach out!"
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Ryan Nappi

January 22, 2026

5  out of  5
rating by Ryan Nappi
"Liz and Connie are great! I switched over and use State Farm for my personal and business insurance! They saved us so much and were extremely helpful throughout the whole process. Even found holes in our old insurance and got us covered!!!!!!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Liz and Connie provided exceptional support during your switch to State Farm for both personal and business insurance. Identifying gaps in your previous coverage and ensuring you’re fully protected is exactly what we strive for. We're glad we could help you save you money and secure the right policies to meet your needs."
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Rhonda Rodick

January 22, 2026

5  out of  5
rating by Rhonda Rodick
"I'm so glad I switched over to State Farm. I'm saving about 1/2 of what I was paying before with my previous insurance company. I cant thank Liz enough for her fast response to my questions and needs. Thank you! 😊"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that switching to State Farm has helped you save significantly on your vehicle insurance. Liz is dedicated to providing prompt and attentive service, and we're glad she could assist you quickly with all your questions and needs. If you ever need any further support or policy updates, don’t hesitate to reach out. Thank you again for choosing Lori Vajdich State Farm Insurance!"
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Betsy Goodrum

January 21, 2026

5  out of  5
rating by Betsy Goodrum
"Liz is always so helpful and knowledgeable about our insurance needs!"
We responded:
"Thank you for your kind words! We're happy to hear that Liz has been helpful and knowledgeable in addressing your life, property, vehicle, and commercial insurance needs. At Lori Vajdich State Farm Insurance, our goal is to provide personalized coverage and expert guidance to protect what matters most to you. So happy you are part of our State Farm Family!"
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Jelka

January 16, 2026

5  out of  5
rating by Jelka
"We have been with Lori and her team for quite a few years now. It's been such a relief to have them be so easy to communicate with. Jackie has been wonderful to us. She's always keeping us in the loop on our policy, any changes that may occur and any kind of savings that would help us. I would recommend this team to anyone!"
We responded:
"Thank you for your continued trust and loyalty! We're so glad to hear that Lori, Jackie, and the entire team have made managing your insurance policies easy and stress-free. Keeping you informed about your coverage, policy updates, and potential savings is a top priority for us. Your recommendation means a lot, and we're here to support all your insurance needs whenever you need us!"
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John Greene

January 15, 2026

5  out of  5
rating by John Greene
"Amazing experience working with Kellie! She is friendly and knowledgeable. She and Lori are a dream team!"
We responded:
"Thank you for your wonderful review! We're delighted to hear that Kellie and Lori provided friendly, knowledgeable service to help you find the right vehicle insurance coverage at a great price. At Lori Vajdich State Farm Insurance, our team is dedicated to ensuring you have the best protection and support. Please reach out anytime if you need assistance or have questions about your policy!"
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Colleen Myers

January 13, 2026

5  out of  5
rating by Colleen Myers
"I recently purchased business insurance with Connie Brinkley,and the experience was very positive. The process was straightforward, and I felt well supported while choosing the right coverage for my business needs. Everything was clearly explained, which made it easy to understand my options and make informed decisions."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that Connie provided clear guidance and excellent support throughout your business insurance process. At Lori Vajdich State Farm Insurance, we’re committed to helping you find the right commercial insurance coverage at a great price, tailored to protect your business needs. Please don’t hesitate to reach out if you need any further assistance or have questions about your policy!"
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Catherine Piedmont

January 12, 2026

5  out of  5
rating by Catherine Piedmont
"Great customer service and worked around my schedule!"
We responded:
"Thank you for your kind words! At Lori Vajdich State Farm Insurance, we strive to provide exceptional customer service and flexible scheduling to meet your needs. We're glad to hear you had a positive experience with setting up life insurance coverage. "
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Jozefina Diaz

January 7, 2026

5  out of  5
rating by Jozefina Diaz
"Great customer service!"
We responded:
"Thank you for your feedback! We're glad to hear you’re pleased with the reasonable pricing and great customer service for your property and vehicle insurance needs. Our team is dedicated to providing the best coverage and support possible. Please don’t hesitate to reach out if you need anything!"
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Michael Diorio

January 7, 2026

5  out of  5
rating by Michael Diorio
"Mary was wonderful. Very responsive and helpful. I switched from Progressive, which I had for 8 years, and saved a bunch of money. I wish I would have switched years ago. Everyone is personable and down to earth. Real people, real helpful. I’m so happy I switched."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Mary provided such responsive and helpful service while assisting you with your vehicle and motorcycle insurance needs. Switching to State Farm from Progressive after 8 years and saving money is fantastic — getting the right coverage at a great price is what we strive for. We appreciate your kind words about our team being personable and down to earth. Welcome to the State Farm family, and we're here whenever you need us!"
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Brandon Eberlin

December 31, 2025

5  out of  5
rating by Brandon Eberlin
"Kellie is very helpful, kind, and patient. She's thorough and really takes the time to help you."
We responded:
"Thank you for your kind words! We're glad to hear that Kellie’s helpfulness, patience, and thorough approach made a positive difference for you. She truly cares about providing the best insurance support possible. We appreciate your trust and are here whenever you need assistance!"