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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tristan Fisher

December 26, 2025

5  out of  5
rating by Tristan Fisher
"Love this office! Jackie did an amazing job helping me with my car insurance!"
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Brian Brinkley

December 21, 2025

5  out of  5
rating by Brian Brinkley
"A great insurance agent that is always there to help"
We responded:
"Thank you for your kind words! We're happy to hear that The Lori Vajdich State Farm Agency has been consistently reliable and supportive. Providing dependable service is our top priority, and we're here whenever you need assistance with your insurance!"
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Ivory Young

December 20, 2025

5  out of  5
rating by Ivory Young
"Mary was so helpful!!! She got me insured right away and helped me save. Her bright personality was so refreshing and professional. I would recommend her a thousand times!!! Thanx Mary 😊"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Mary provided quick, professional service while helping you save on your insurance. Her bright personality and dedication truly make a difference. We appreciate your high recommendation and look forward to assisting you anytime!"
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Charlie Coop

December 12, 2025

5  out of  5
rating by Charlie Coop
"Excellent service"
We responded:
"Thank you for your feedback! We're glad to hear you had an excellent experience with us. If there's anything else we can assist you with regarding your insurance needs, please don't hesitate to reach out!"
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Mentor Girls Softball League - Ohio

December 8, 2025

5  out of  5
rating by Mentor Girls Softball League - Ohio
"Switching my home and auto insurance to State Farm with Jackie was hands-down one of the best financial decisions I’ve made this year – she took the time to thoroughly review my current policies, spotted coverage gaps I didn’t even know existed, and built a customized bundle that actually increased my protection while saving me $1,287 annually. The process was seamless, completely stress-free, and Jackie’s warmth, expertise, and genuine desire to get me the lowest rate possible made me feel like I had a trusted friend in my corner instead of just another agent. I walked away with better coverage, significant savings, and total confidence in State Farm – Jackie earned every bit of these five stars and then some!"
We responded:
"Thank you so much for sharing your fantastic experience with Jackie at the Lori Vajdich State Farm Insurance Agency! We're thrilled to hear that she provided a thorough insurance review, identified important coverage gaps, and created a customized home and auto insurance bundle that not only increased your protection but also saved you $1,287 annually. Jackie’s dedication to delivering expert, friendly, and personalized service truly sets her apart. We’re proud to have her on the team and grateful for your trust in State Farm. We look forward to continuing to serve you for many more years to come!"
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letty llamas rodriguez

December 4, 2025

5  out of  5
rating by letty llamas rodriguez
"Connie has been helping me the past year adding new policies as things change for us. She is exceptional (& the whole team) and kind! Thank you for all your hard work and time!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Connie and the entire team at Lori Vajdich State Farm have been exceptional and kind while helping you add new policies as your insurance needs evolve. We truly appreciate your trust and look forward to continuing to support you with all your insurance needs. Thanks again for recognizing our hard work!"
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Angela Paterniti

December 1, 2025

5  out of  5
rating by Angela Paterniti
"Been with State Farm and Lori for many years. I live it’s always the same people whenever I call! They become like family!"
We responded:
"Thank you for being a loyal client and for your kind words! We're so glad to hear that you appreciate the consistency and personalized service you receive from Lori and the team. Building lasting relationships and treating our clients like family is what we strive for every day. We look forward to continuing to serve you for many more years to come!"
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Jared Lentz

November 21, 2025

5  out of  5
rating by Jared Lentz
"Liz LoGrande has been a huge help in getting my wife onto my insurance! Very quick responses, and great information. Thanks Liz!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Liz was able to assist you quickly and effectively with adding your wife to your auto insurance policy. We appreciate your trust in Lori Vajdich State Farm Insurance and are always here to help with any of your insurance needs. Thanks again!"
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Patrick Toothman

November 21, 2025

5  out of  5
rating by Patrick Toothman
"Liz is always so nice and informative! So very helpful."
We responded:
"Thank you for your kind feedback! We’re delighted to hear that Liz consistently provides helpful, informative, and friendly service across your life, property, and vehicle insurance needs. At Lori Vajdich State Farm Insurance, we’re committed to offering personalized coverage solutions at great prices. We truly appreciate your trust and look forward to continuing to assist you!"
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Calvin Kohler

November 21, 2025

5  out of  5
rating by Calvin Kohler
"Jackie Matchinga was a dream to work with. Fast easy, she answered all my questions. She set aside time to help me understand the changes and the savings! Couldn’t say enough good things about her honestly. Five stars⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your amazing review! We’re thrilled to hear that Jackie provided fast, easy, and attentive service while helping you understand your property and vehicle insurance changes and savings. Your five-star rating means a lot to us! At Lori Vajdich State Farm Insurance, we’re dedicated to delivering exceptional service and great value. We truly appreciate your trust and look forward to serving you again!"
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jennifer bordelon

November 10, 2025

5  out of  5
rating by jennifer bordelon
"Always a great experience with Jackie, thoroughly answers any and all questions we have."
We responded:
"Thank you for your kind words! We’re delighted to hear that Jackie consistently provides thorough answers and makes your experience with us great. At Lori Vajdich State Farm Insurance, we’re committed to delivering clear, personalized support for all your insurance needs. We appreciate your trust and look forward to continuing to assist you!"
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Luke Tarr

November 8, 2025

5  out of  5
rating by Luke Tarr
"Mary handled everything for me after moving to a new state and needing new policies! Great experience for me working with the team here."
We responded:
"Thank you for sharing your positive experience! We’re glad Mary and the team at Lori Vajdich State Farm Insurance were able to assist you seamlessly with your insurance needs after your move. Providing smooth transitions and personalized coverage is our priority. We appreciate your trust and look forward to continuing to serve you!"
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Yadira Sanchez

November 7, 2025

5  out of  5
rating by Yadira Sanchez
"Was great see I had the call from her, she explained everything, hold on till I decide to go forward very communicative with all details."
We responded:
"Thank you for sharing your positive experience! We’re glad to hear that the communication was clear and detailed, and that you felt well-informed as you considered your options. At Lori Vajdich State Farm Insurance, we strive to provide thorough explanations and attentive support to help you make confident insurance decisions. We appreciate your trust and look forward to assisting you further!"
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t tom

November 6, 2025

5  out of  5
rating by t tom
"Mrs Brinkley explained the different types of life insurances, pricing and how they can benefit me the best for my family. I was extremely happy with my experience with her. She went above and beyond to help me out. A1 customer service!!!"
We responded:
"Thank you for your fantastic review! We’re thrilled to hear you were provided clear explanations about life insurance options, pricing, and how to best protect your family. Going above and beyond with A1 customer service is our commitment at Lori Vajdich State Farm Insurance. We truly appreciate your trust and look forward to continuing to support you and your loved ones!"
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Kari

October 29, 2025

5  out of  5
rating by Kari
"Kellie is always excellent to work with. She is always so kind and willing to help. No matter the problem, she always has a fast solution and makes you feel at ease."
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that Kellie consistently provides kind, helpful, and efficient service, making you feel at ease no matter the situation. At Lori Vajdich State Farm Insurance, we’re dedicated to delivering fast solutions and exceptional care for all your insurance needs. We truly appreciate your trust and look forward to continuing to support you!"
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Carole Smith

October 22, 2025

5  out of  5
rating by Carole Smith
"Connie was extremely helpful and professional while assisting me with adding a new vehicle to my insurance. She went above and beyond by also finding ways to lower my rates on my existing vehicles. I really appreciate how patient, knowledgeable, and efficient she was throughout the process. Thanks to her, everything was quick and stress-free. I highly recommend working with Connie for anyone looking for a reliable and caring insurance agent!"
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that Connie provided such helpful, professional, and patient service while assisting you with adding a new vehicle and lowering your rates. At Lori Vajdich State Farm Insurance, we’re committed to making the insurance process quick, stress-free, and tailored to your needs. We truly appreciate your high recommendation and look forward to continuing to support you!"
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April Bell

October 15, 2025

5  out of  5
rating by April Bell
"Lori and her team are great to work with. They are always available if I have questions and quick to respond."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Timothy Wintering

October 15, 2025

5  out of  5
rating by Timothy Wintering
"Great experience working with Jackie M! She took plenty of time to walk through different scenarios, explaining everything and answering all my questions to help us make the best decisions for our needs with our coverage."
We responded:
"Thank you for your thoughtful review! We’re delighted to hear that Jackie took the time to thoroughly explain your coverage options and guide you through different scenarios to help you make the best decisions. At Lori Vajdich State Farm Insurance, our goal is to provide clear, personalized insurance solutions that meet your unique needs. We appreciate your trust and look forward to continuing to support you!"
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Laurie Hogya

October 15, 2025

5  out of  5
rating by Laurie Hogya
"Connie was absolutely wonderful! She responded immediately to my email inquiry and helped us make the necessary changes. This office as a whole has been nothing less than fantastic with great customer service!"
We responded:
"Thank you for your fantastic feedback! We’re thrilled to hear that Connie provided prompt and helpful service for your insurance needs. At Lori Vajdich State Farm Insurance, we take pride in delivering exceptional customer service and competitive pricing to ensure you have the right coverage. We truly appreciate your trust and look forward to continuing to serve you!"
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Angel

October 14, 2025

5  out of  5
rating by Angel
"I have been a State Farm Customer since 2013 and I have always received great customer service and professionalism from this company. The two agents who always assist me no matter the situation or timing are Lori Vajdich and Liz LoGrande. They always answer and respond quickly to my questions."
We responded:
"Thank you for your loyal support since 2013! We’re proud to hear that Lori Vajdich and Liz consistently provide you with great customer service, professionalism, and timely responses for your vehicle and renter’s insurance needs. At Lori Vajdich State Farm Insurance, we’re dedicated to delivering personalized coverage and exceptional care to our valued clients. We truly appreciate your trust and look forward to serving you for many more years!"
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Anna Makhneva

October 7, 2025

5  out of  5
rating by Anna Makhneva
"Mary McKeon is absolutely amazing! She handles my property and auto insurance and has made the entire process so easy and stress-free. She’s incredibly responsive, kind, and always goes above and beyond to help. I’ve never had a better experience with insurance - highly recommend!"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that Mary has provided you with such responsive, kind, and exceptional service for your property and vehicle insurance. At Lori Vajdich State Farm Insurance, we strive to make the insurance process easy and stress-free while delivering great value. We truly appreciate your recommendation and look forward to continuing to support you!"
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Ben _

October 6, 2025

5  out of  5
rating by Ben _
"Great rates and quickly replies to all of our needs in a courteous and professional manner."
We responded:
"Thank you for your positive feedback! We’re glad to hear you’re pleased with our great rates and that our team responds quickly and professionally to all your property insurance needs. At Lori Vajdich State Farm Insurance, providing courteous, efficient service and competitive coverage options is our priority. We appreciate your trust and look forward to continuing to serve you!"
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Chelsea Lilly

October 6, 2025

5  out of  5
rating by Chelsea Lilly
"Had a wonderful experience setting up insurance policies with both Jackie and Connie! Would definitely recommend!"
We responded:
"Thank you for your fantastic review! We’re thrilled to hear that Jackie and Connie provided you with a wonderful experience while setting up your insurance policies. At Lori Vajdich State Farm Insurance, we’re committed to offering competitive pricing and personalized coverage solutions tailored to your needs. We truly appreciate your recommendation and look forward to continuing to serve you!"
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Stephanie Greig

September 30, 2025

5  out of  5
rating by Stephanie Greig
"Kellie was so helpful and very easy to work with!"
We responded:
"Thank you for your kind feedback! We’re delighted to hear that Kellie was helpful and made your experience easy and enjoyable. At Lori Vajdich State Farm Insurance, we’re committed to providing friendly, personalized service to meet all your insurance needs. We appreciate your trust and look forward to assisting you again!"
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Miranda Pitrone Art

September 30, 2025

5  out of  5
rating by Miranda Pitrone Art
"We have had a lot of ups and downs lately with our vehicles and this office has been so helpful. Kelly got our reimbursement for towing out immediately so we will not be out of pocket for long."
We responded:
"Thank you for sharing your experience! We’re glad to hear that Kellie was able to assist you promptly with your towing reimbursement and help ease the challenges with your vehicles. At Lori Vajdich State Farm Insurance, we’re committed to providing responsive support and ensuring your vehicle insurance claims are handled efficiently. We appreciate your trust and are here for you whenever you need us!"