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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicholas Wigand

June 3, 2024

5  out of  5 rating by Nicholas Wigand
"Liz was extremely helpful and is always willing to help us quickly when needed."
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Samuel Alfaro

May 17, 2024

5  out of  5 rating by Samuel Alfaro
"So for someone that was needing an insurance I got lucky to find State Farm. There was always great communication between them and me at all time This specific State Farm Division has been great the past four years that I’ve lived in Ohio. As much as I wish I knew every person I’ve talked to these past five years, I do wanna give thanks to Miss Jackie and her excellent customer service and understanding, running me through my quotes and what decisions to take now that I have to moved out of Ohio, and being able to decide what to look for in a good insurance company"
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Jessica Steible

May 15, 2024

5  out of  5 rating by Jessica Steible
"Kellie has always been knowledgeable and helpful over the years when I’ve had questions about my account/payments, especially when switching from my parent’s plan to my own."
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Angela Geyer

May 13, 2024

5  out of  5 rating by Angela Geyer
"I can't say enough about Connie Brinkley. She has always been the best agent. She has helped me with all my needs and requests. She has explained things to me when I was not too sure on what something meant. If you are looking for an insurance agent. She is the one. Of course State Farm has great rates as well."
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Aiden Day

May 9, 2024

5  out of  5 rating by Aiden Day
"I really love this office and the service I have received here. I enjoy talking to Jackie. She is a great agent."
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Laura Parker

May 8, 2024

5  out of  5 rating by Laura Parker
"Mary was so helpful in fulfilling my insurance needs. I feel like she got me the best coverage for the best price."
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Mitchell Morrison

May 8, 2024

5  out of  5 rating by Mitchell Morrison
"Mary and Lori have never failed to provide the best experience I have ever had with insurance agents. If I call and neither are available, all other members on staff are equally as amazing. Mary went above and beyond to ensure I received not only the best quote, but also the best information possible regarding my new home and my insurance (Mary knew about the property, and was able to inform me of exclusive rates the property was eligible for!) Many, many thanks to Mary, Lori, and staff."
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May 8, 2024

5  out of  5 rating by GARY GARLAND
"I Lori and her team for quite a few years and I've always got top notch service anybody that just goes on price alone that doesn't know what they're buying customer services just as important as making sure you have the right coverages and they do it all at this agency"
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Carlos Lomanto

May 7, 2024

5  out of  5 rating by Carlos Lomanto
"Liz was very responsive, supportive, and took care of our questions and request exceptionally fast! Her support and attention was very much appreciated!"
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May 1, 2024

5  out of  5 rating by xTiffanyx
"Had a wonderful experience with Liz LoGrande. She thoroughly explained everything for me and my husband, was very friendly and energetic, and made sure we had everything we needed."
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Carol Vlack

May 1, 2024

4  out of  5 rating by Carol Vlack
"Excellent agent and experience in life insurance as financial matter as well as protection. Wonderful customer service"
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N Myhal

April 29, 2024

5  out of  5 rating by N Myhal
"Lori is great to work with and professional! She is prompt in her responses and answers any questions we have. We are happy with our coverage through State Farm."
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Patrick Cashier

April 23, 2024

5  out of  5 rating by Patrick Cashier
"My wife and I bought a new house a few hours away from where we are now. Lori is the agent we have had since coming to this area. We shopped around for home insurance for our new place with agents close to our new home. No need. Once we talk to Connie at Lori's office, she had us a quote put together in literal minutes. After she sent us the quote and we had a chance to look it over. We were thrilled to see that the quote Connie gave us was almost $400 cheaper than the next runner up. Less than 2 hours after we first called Connie, we had coverage on our new house. Connie worked quickly to give me peace of mind, and at a great rate too!"
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Ryan Rovniak

April 22, 2024

5  out of  5 rating by Ryan Rovniak
"Connie was extremely informative and helpful. She was also very quick in her turnaround time on requested documents."
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April 19, 2024

5  out of  5 rating by jssmdnsjsn
"Mary has been absolutely AMAZING! She’s been available anytime of day that i’ve needed her. She’s always able to answer my questions (and there’s a lot of them). Choosing statefarm was one of the best choices i’ve made for my home and auto insurance!"
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Connie Brinkley

April 17, 2024

5  out of  5 rating by Connie Brinkley
"Great service and claim was taken care of quickly and professionally."
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Eli Tackla

April 12, 2024

5  out of  5 rating by Eli Tackla
"Service like this doesn't exist anymore. Kellie went way out of her way today to save us money. Thank you very much."
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April 11, 2024

5  out of  5 rating by Karen
"Lori and her team have been our agent for 13+ years. They are always there when I have a question or need help. Highly recommend them for all your insurance needs."
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aspen bell

April 9, 2024

5  out of  5 rating by aspen bell
"Jackie Matchinga was a great help and made getting car insurance fast and easy, definitely recommend contacting her as your insurance agent."
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Anne Workman

April 9, 2024

5  out of  5 rating by Anne Workman
"Kelly is awesome. Extremely helpful and took care of me. I appreciate her! Liz is also wonderful to work with."
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April 2, 2024

5  out of  5 rating by Mike
"Mary was EXCELLENT! Super responsive, very energetic, and relentless when it comes to getting you a good policy that gives you what you need. Kept in touch during the process of receiving my vehicle to the very end. Incredible."
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Wesley Rand

March 22, 2024

5  out of  5 rating by Wesley Rand
"I have worked with Liz for several years now to review the insurance needs of my family. Liz is a fantastic representative of State Farm and a great person work with. She is very knowledgeable, professional, timely, and thorough. Liz makes insurance easy to shop and understand and that is greatly appreciated."
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scott baker

March 20, 2024

5  out of  5 rating by scott baker
"Supper friendly staff with eye for detail."
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Aj Fisher

March 12, 2024

5  out of  5 rating by Aj Fisher
"Had the pleasure working with Mary over the last few days as we switched to State Farm for our home and auto policy. Mary made everything a breeze, was detailed and certainly made the switch as straightforward as possible. Overall, extremely satisfied with how this whole process went and i look forward to working with Mary and state farm for years to come"
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Renata Wiese

March 5, 2024

5  out of  5 rating by Renata Wiese
"Liz LoGrande is very personable and has been wonderful to work with! She asks all the right questions, is quick to respond and does a great job. Highly recommend!"