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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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weez da legend

September 4, 2026

5  out of  5
rating by weez da legend
"Connie helped me get a lower insurance rate! Very professional and helpful thank you Connie!"
We responded:
"Saving money on insurance while still getting great service is always a win! Thank you for the 5-star review and for choosing Lori Vajdich State Farm. We’re so happy Connie was able to help lower your insurance rate while providing professional, helpful service along the way. We appreciate the opportunity to help with your insurance needs!"
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Kaitlin Heinz

August 27, 2026

5  out of  5
rating by Kaitlin Heinz
"Connie was so kind and helped me get a better price and insurance than I was getting at another company."
We responded:
"We love hearing this! Thank you for giving Lori Vajdich State Farm the opportunity to earn your business. We’re so glad Connie made switching insurance companies easy and helped you find better coverage at a better price. Her kindness and personalized service are exactly what we want every customer to experience. Welcome to our State Farm family—we’re happy to have you with us!"
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cory muro

August 26, 2026

5  out of  5
rating by cory muro
"Best prices and great customer service! Mary is the best when it comes to explaining the process and making it easy!"
We responded:
"Thank you for the 5-star review! Great insurance coverage at a competitive price AND great customer service—that’s what we love to hear! We’re so glad Mary made the insurance process simple and took the time to explain everything along the way. Thank you for choosing Lori Vajdich State Farm and trusting our team with your insurance needs!"
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Sharon Smith

August 22, 2026

5  out of  5
rating by Sharon Smith
"Kelly Has been a great help explaining some decisions i needed to make on house and car coverage! Kelly made it easier by her kindness and professionalism. Thanks!"
We responded:
"Thank you for the wonderful review! We’re so glad Kellie’s kindness and professionalism made your insurance decisions a little easier. Understanding your options is an important part of choosing the right homeowners and auto insurance coverage, and we’re happy Kellie took the time to help. Thank you for trusting Lori Vajdich State Farm with your home and car insurance needs—we truly appreciate you!"
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Rochelle DiTomaso

August 21, 2026

5  out of  5
rating by Rochelle DiTomaso
"Kelly is absolutely wonderful! Every time I call, she is there to help. If she does miss a call, she returns it promptly. Kelly is so patient and thorough when explaining complex policy details, making sure I fully understand my coverage. She has made managing our insurance a great experience. In our house, we don't say 'we need to call State Farm,' we say 'we need to call Kelly!' Five stars! Highly recommend!"
We responded:
"“We need to call Kellie!” — we absolutely love this! 😊 Thank you for such an amazing review and for trusting Kellie and Lori Vajdich State Farm with your insurance needs. We’re so glad Kellie’s responsiveness, patience, and thorough explanations have made understanding your policies and coverage easier. Having someone you know you can call with insurance questions makes all the difference. We truly appreciate your trust, your recommendation, and those five stars!"
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ValTran Capital

August 19, 2026

5  out of  5
rating by ValTran Capital
"Connie was extremely responsive and helpful with all of our policies questions. We have multiple policies with them and Connie was able to deliver timely support with great professionalism."
We responded:
"Thank you so much for your wonderful review! We’re so glad Connie was able to provide responsive, professional service and help answer all of your insurance policy questions. We truly appreciate you trusting Lori Vajdich State Farm with your multiple insurance policies and look forward to be here whenever you need us!"
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Nick Pietravoia

August 14, 2026

5  out of  5
rating by Nick Pietravoia
"Liz has been awesome to work with, she gets back to me in extremely timely manner and has always been very helpful!"
We responded:
"Thank you for the kind words about Liz! Providing prompt, helpful service is so important to our team at Lori Vajdich State Farm in Mentor. We’re glad Liz is always quick to respond and makes taking care of your insurance needs easy. We appreciate your trust in our agency and look forward to continuing to be here whenever you need us!"
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Kelly O'Brien

August 12, 2026

5  out of  5
rating by Kelly O'Brien
"This office in Mentor is outstanding with their services! My contact Liz and Connie are always available to assist me with my questions or concerns. I would recommend this State Farm Agency to everyone!"
We responded:
"So happy we can help and take care of you! Appreciate the shout out! Thanks Kelly!"
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Nick & Audrey

August 10, 2026

5  out of  5
rating by Nick & Audrey
"Jackie at State Farm is always a joy to talk to! She’s been taking care of me for years. She is now taking care of my wife as well! She was able to save us a lot of money on insurance."
We responded:
"What a wonderful review—thank you! It means so much to know that we have been your trusted insurance resource for so many years, and we're thrilled to now be helping your wife and saving her a lot of money on her insurance too! Finding the right insurance coverage while helping our customers save money is always a win. Thank you for continuing to trust the team at Lori Vajdich State Farm with your family's insurance needs. We truly appreciate your loyalty!"
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Len Kadlub

August 7, 2026

5  out of  5
rating by Len Kadlub
"Liz was very pleasant and helpful in adding my new vehicle and dropping the old from our insurance policy. Very efficient service."
We responded:
"Thank you for the great review! We're so glad Liz made updating your auto insurance easy and efficient when adding your new vehicle. Our team at Lori Vajdich State Farm is always happy to provide helpful, responsive service for our Concord Township neighbors. We appreciate you trusting us with your insurance needs and are always just a call away when you need us!"
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B Thompson

August 6, 2026

5  out of  5
rating by B Thompson
"I use State Farm Insurance for multiple policies. The agents that work there are wonderful, always accommodating and helpful. I had to make changes to a policy and Kellie was amazing and took her time explaining different ways I can change my policy and most cost-effective way. Would definitely recommend this office."
We responded:
"Thank you for choosing Lori Vajdich State Farm for your multiple insurance policies and for taking the time to share your experience! We're so glad our team has been accommodating, helpful, and responsive to your insurance needs. We're especially happy Kellie was able to walk you through your policy options and help you find the coverage that best fit your needs and budget. We truly appreciate your trust in our agency and look forward to helping protect what matters most for many years to come!"
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Raq Koz

August 6, 2026

5  out of  5
rating by Raq Koz
"We had a lot of transitions to make, and Mary made the entire process so easy and stress-free. She was knowledgeable, responsive, and a pleasure to work with. I highly recommend her!"
We responded:
"Thank you for your kind words and 5-star review! We're so glad Mary made your insurance transition easy and stress-free. Providing responsive service and helping our customers find the right auto, home, life, and business insurance coverage is what we strive for every day at Lori Vajdich State Farm. We truly appreciate your recommendation and look forward to being your trusted insurance agency for years to come!"
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Scott Duncan

July 31, 2026

5  out of  5
rating by Scott Duncan
"Kellie was caring and was able to assist me without issues. Kellie listen, explained, and did not pressure to increase coverage. Able to take care of my issues on the first call."
We responded:
"Thank you so much for taking the time to share your experience! We are thrilled to hear that our team was able to provide you with caring and attentive service. Our priority is to always listen, explain, and ensure that our customers feel supported without any pressure. We greatly appreciate your feedback and we're here to assist you whenever you need us."
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Theresa Nagy

July 27, 2026

5  out of  5
rating by Theresa Nagy
"everyone at this location is so helpful and patient"
We responded:
"Thank you so much for your kind words! We’re so glad to hear you’ve found everyone at our office helpful and patient. Providing friendly, dependable service and taking the time to assist our customers is something we truly value. We appreciate your trust in Lori Vajdich State Farm and look forward to helping with your insurance needs anytime."
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Louann

July 22, 2026

5  out of  5
rating by Louann
"Connie was helpful and professional with my business insurance. Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re glad to hear Connie was helpful and professional with your business insurance. Providing dependable service and helping our customers find the right coverage for their business is something we truly value. We appreciate your recommendation and your trust in Lori Vajdich State Farm."
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Sharon Miller

July 21, 2026

4  out of  5
rating by Sharon Miller
"Liz has always been very quick to answer all my questions.
Very pleasant personality. Thanks for all your help."
We responded:
"Thank you so much for your kind words! We’re so glad to hear Liz has been quick to answer your questions and has provided such pleasant, helpful service. Providing responsive support and making insurance easier to understand is something we truly value. We appreciate your trust in Lori Vajdich State Farm and are always here to help with your insurance needs."
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Christina Manista

July 20, 2026

5  out of  5
rating by Christina Manista
"Mary is an absolute blessing. Between rushing to change homeowners insurance the day we needed to complete a new home purchase docs to finding out our auto was disrupted. Mary was fast, informative, and all hands in deck understanding that things were urgent. So grateful to have her as our agent! I will recommend her to anyone asking!"
We responded:
"Thank you so much for your kind words! We’re so glad Mary was able to be there for you during such an important and time-sensitive moment. Helping with homeowners insurance for a new home purchase and getting your auto coverage straightened out quickly is exactly the kind of support we strive to provide.
We truly appreciate your trust in Lori Vajdich State Farm, and we’re grateful for the opportunity to help protect your new home and your vehicles. Thank you again for your recommendation!"
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Theresa McKeon

July 16, 2026

5  out of  5
rating by Theresa McKeon
"Liz LoGrande was so easy to work with, very professional and always responded so quickly! I definitely recommend using this State Farm office."
We responded:
"Thank you so much for your kind words! We’re so glad to hear Liz was easy to work with, professional, and quick to respond. Providing responsive, dependable service is something we truly value, and we appreciate your recommendation. Thank you for choosing Lori Vajdich State Farm for your insurance needs — we’re always here to help."
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Makenzie Gigli

July 13, 2026

5  out of  5
rating by Makenzie Gigli
"very easy to work with and super sweet!"
We responded:
"Thank you so much for your kind words! We’re glad to hear you found our team easy to work with and so kind. We truly appreciate your trust in Lori Vajdich State Farm and look forward to helping with your insurance needs anytime."
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Dyann Lynch

July 10, 2026

5  out of  5
rating by Dyann Lynch
"This team has always been there for me. Quite a group of economical problem solvers!! I will never go anywhere else. Have dealt with the caregiving of multiple family members and they have always guided me through the processs to keep homes and cars insured where others tried to charge me outrageous administrative costs. So glad I have this team by my side."
We responded:
"Thank you so very much, Dyann, for your thoughtful review and for trusting Lori Vajdich State Farm with your auto insurance and home insurance needs over the years. It means so much to our entire team to know we’ve been able to help you navigate life’s changes and find the right coverage while keeping the process simple and affordable. Building lasting relationships and helping our customers protect what matters most is why we do what we do. Thank you for your loyalty and recommending our insurance agency-we’re always here whenever you need!"
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Joseph Demeter

June 30, 2026

5  out of  5
rating by Joseph Demeter
"Stopped in to speak about some questions I had regarding a recent claim and worked with Kellie. She was incredibly friendly and super helpful with guiding me through the next steps!"
We responded:
"Thank you so much for your kind words! We’re glad Kellie was able to help answer your questions and guide you through the next steps with your recent claim. Providing friendly, helpful support and making the insurance process easier to understand is something we truly value. We appreciate your trust in Lori Vajdich State Farm and are always here to help with your coverage and claims questions."
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Jerry Hoback

June 23, 2026

5  out of  5
rating by Jerry Hoback
"Our experience was top notch. Very knowledgeable. I will recommend Lori, Connie and State Farm to all of my family and friends."
We responded:
"Thank you so much for your kind words! We’re glad to hear you had a top-notch experience with our office. Providing knowledgeable, dependable service is something we take great pride in. Thank you for your recommendation and for choosing Lori Vajdich State Farm for your insurance needs."
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Tony Moissis

June 23, 2026

5  out of  5
rating by Tony Moissis
"We’re very friendly and helping me get full coverage on my Audi TT! Also the premium was solid and broke it down very easily for me to understand! Will be going back to get business insurance in the future!"
We responded:
"Thank you so much for your kind words! We’re glad we could help you find the right auto insurance coverage for your Audi TT and make everything easy to understand. Taking the time to explain coverage options and premiums clearly is something our team works hard to do every day. We truly appreciate your trust in Lori Vajdich State Farm, and we look forward to helping you with your business insurance needs in the future."
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Michael Semick

June 18, 2026

5  out of  5
rating by Michael Semick
"Working on my life insurance policies with Kellie G and she’s always been really helpful! In the off chance that she didn’t have an immediate answer to my question, she’s been super diligent in getting back to me right away with an answer!"
We responded:
"So happy we could save you a lot of money on your insurance! Thanks for such kind words! Happy we can take care of you!"
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Mary Hoffman

June 16, 2026

5  out of  5
rating by Mary Hoffman
"I find the staff helpful and knowledgeable. I would recommend them if you are looking for a new agent."
We responded:
"Thank you so much for your kind words! We’re glad to hear you found our team helpful and knowledgeable. Providing friendly service and clear guidance is something we work hard to do every day. We truly appreciate your recommendation and your trust in Lori Vajdich State Farm for your insurance needs."