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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexa Fees

November 20, 2024

5  out of  5
rating by Alexa Fees
"I always have great customer service, speaking with the state farm staff at this office! I always have an opportunity to speak with Liz, and she is always very informative and knowledgeable about the information she shares! Would definitely recommend this agency to anyone who is looking for a new insurance agency."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you consistently receive great customer service from our team, especially from Liz. She truly is a valuable asset to our office and is always informative and knowledgeable about insurance, ensuring you have the best information to make decisions. Your recommendation means the world to us, and we’re grateful for the trust you place in Lori Vajdich State Farm!"
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Lisa Baechle

November 13, 2024

5  out of  5
rating by Lisa Baechle
"We have had Erie Insurance for quite a long time. When prices continued to rise, we decided to look elsewhere. Mary from State Farm was very helpful. She met all of our needs and is always readily available. Prices, service, and options provided were exceptional, but the personal customer service helped us make our final decision. I highly recommend State Farm in Concord Township!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with Mary from State Farm. We pride ourselves on providing exceptional customer service, competitive pricing, and a variety of coverage options to meet your insurance needs. It's great to know that our commitment to personalized service made a difference in your decision. We appreciate your recommendation of the Lori Vajdich State Farm Agency in Concord Township and look forward to continuing to serve you!"
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Adriana Spriggs

November 11, 2024

5  out of  5
rating by Adriana Spriggs
"Connie is a STAR! - she has helped me and my fiancé so much ! We appreciate everything she does for us. Connie explains everything so perfectly and makes the process beyond seamless going through State Farm!! Thank you Connie!! :)"
We responded:
"Thank you so much for sharing! We're thrilled to hear that Connie has made such a positive impact on your insurance experience. Her dedication to providing clear explanations and seamless service truly sets her apart. We appreciate your kind words and are so glad to have been able to assist you and your fiancé. If you need anything else, don’t hesitate to reach out. Thank you for choosing the Lori Vajdich State Farm Agency!"
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Terri Lavorgna

November 8, 2024

5  out of  5
rating by Terri Lavorgna
"My Experience with Mary @ State Farm has been a good one. She has been so Helpful in my search to find insurance that was very similar to what I had. I looked for a long time but found that State Farm was the best for me in my situation and the best Price. I would definitely recommend them. Great Job! 😊"
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that Mary was able to assist you in finding the right insurance that meets your needs. It’s wonderful to know that you found the best value with State Farm. Your recommendation means a lot to us! If you ever have more questions or need further assistance, please feel free to reach out. Great job indeed! 😊"
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Mitch Ayres

November 8, 2024

5  out of  5
rating by Mitch Ayres
"I had the pleasure of working with Mary McKeon from Lori’s office and it was a pleasant experience all around. Straight to the point while remaining personable, easy to understand & took the time to answer any questions I had."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Mary provided you with a pleasant experience. Our team strives to be both informative and personable, and it's great to know that Mary was able to meet your needs. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your feedback!"
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Ellice Nielsen

November 8, 2024

5  out of  5
rating by Ellice Nielsen
"I was having issues with paying my bill for the month. The key code didn’t work, signed up for auto pay or so I thought it, it didn’t work. I just called State Farm directly. She was amazing! She got it all set up for me took only a few minutes! Very thankful for the wonderful staff!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that our team was able to assist you quickly and efficiently with your billing issues. Providing excellent customer service is our top priority, and it’s great to know that you had a positive experience. If you need any further assistance or have any more questions, don’t hesitate to reach out. We’re here to help!"
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Matthew Doherty

November 4, 2024

5  out of  5
rating by Matthew Doherty
"Have had my insurance though Lori for years. Simply the best! You can call at any time and someone always answers. I always enjoy talking to Kellie, she always has the answers to any questions I ask."
We responded:
"Thanks so much for your kind words. We pride ourselves on being available to our clients and we're thrilled to hear that you've had such a positive experience with the Lori Vajdich State Farm team. It's great to know that Kellie has been able to assist you with your questions. We truly value your loyalty and are always here to help whenever you need us."
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Valorie Hornbeck

October 30, 2024

5  out of  5
rating by Valorie Hornbeck
"The customer service is excellent. I am always able to speak to an actual person without the hassle of an automated system. All agents take the time to answer any questions I have. I recently spoke with Connie and Jackie and both were extremely helpful with setting up automated payments and adding a vehicle to my policy."
We responded:
"Thank you so much for sharing your wonderful experience with the Lori Vajdich State Farm Agency! We're thrilled to hear that you had a positive experience with our team. Our goal is to provide personalized assistance, and it’s great to know that Connie and Jackie were able to help you with setting up automated payments and adding a vehicle to your policy. We truly appreciate your feedback and look forward to continuing to assist you with all your insurance needs!"
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Ethan Trumbull

October 9, 2024

5  out of  5
rating by Ethan Trumbull
"Got me great savings. Thanks!!"
We responded:
"So happy we could provide you with great savings on your auto and life insurance! "
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Donna Duffy

October 7, 2024

5  out of  5
rating by Donna Duffy
"Just placed coverage with this agency. Jackie was knowledgeable and responsive to all my questions. Highly recommend this group."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jackie was able to provide the knowledgeable and responsive service you deserve. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs!"
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Jennifer McKevitt

October 7, 2024

5  out of  5
rating by Jennifer McKevitt
"Liz is excellent. Had my new car insured within 5 minutes. I’ve been with State Farm for 30 years, and with this kind of great service, I highly recommend this agent and agency."
We responded:
"Thank you for taking the time to share your positive experience with Liz and our agency. We greatly appreciate your loyalty as a State Farm customer for the past 30 years. We are thrilled to hear that Liz was able to efficiently assist you in insuring your new car within just 5 minutes. Providing excellent service and making the insurance process as seamless as possible is always our top priority. Your recommendation means a lot to us, and we are grateful for your kind words. Thank you once again for choosing the Lori Vajdich State Farm Agency, and we look forward to serving you for many more years to come!"
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Timothy J Sadar

October 7, 2024

5  out of  5
rating by Timothy J Sadar
"Great office: knowledgeable, friendly along with superior customer service. Many thanks Lori & to your team! TJ"
We responded:
"Thank you for your review! We're delighted to hear that our office provided you with a great experience. We strive to maintain a knowledgeable and friendly team, and thrilled that the team was able to provide you with superior customer service. We truly appreciate your kind words and the opportunity to serve you. Thank you for choosing our office, and we look forward to assisting you in the future!"
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Tiffini Foss

October 7, 2024

5  out of  5
rating by Tiffini Foss
"All I can say is Connie is always amazing!!! She has responds quickly to all questions and quotes. She made buying insurance easy for not only me but my 19 year old daughter as well!!! Best experience I have had with insurance company in years!"
We responded:
"Thank you for your review! We are thrilled to hear that Connie provided you with such an amazing experience. We pride ourselves on our prompt and helpful customer service, and we are delighted that Connie was able to assist you and your daughter with buying insurance. We truly appreciate your kind words and look forward to serving you in the future."
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Taylor Polzin

October 7, 2024

5  out of  5
rating by Taylor Polzin
"The best of the best! Any questions or concerns, someone is ALWAYS available to assist. I love my State Farm Fam and wouldn’t want to be insured through anyone but them!"
We responded:
"Thanks so very much!!!!! We love that we can take care of your insurance needs and you are part of our State Farm family!!!!"
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Miranda Cavell

October 3, 2024

5  out of  5
rating by Miranda Cavell
"Had a wonderful experience with Jackie! She made the process of switching our home and auto insurance so easy and we now have better coverage for a lower price. Jackie was responsive, knowledgeable and an overall pleasure to work with. Thank you, Jackie!"
We responded:
"Thank you for sharing your positive experience with Jackie! We are thrilled to hear that she made the process of switching your home and auto insurance so easy for you. It's great to know that you now have better coverage for a lower price. We're proud to have Jackie on our team, as she is responsive, knowledgeable, and a pleasure to work with. Thank you for choosing the Lori Vajdich State Farm Agency for your Insurance needs!"
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Loretta Layton

September 16, 2024

5  out of  5
rating by Loretta Layton
"Excellent, friendly service, return phone call very expedient"
We responded:
"Thank you so much for taking the time to share your positive experience with our insurance office. We greatly appreciate your kind words and are thrilled to hear that you found our service be excellent and our team friendly. We take pride in pride in delivering exceptional customer service and it’s wonderful to know that our efforts have made a positive impact. Our team understands the importance of a timely response and we’re glad that you found our phone call returns to be expedient. Thank you once again for choosing the Lori Vajdich State Farm insurance agency for your insurance needs."
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Albelo Jose

September 16, 2024

5  out of  5
rating by Albelo Jose
"Lori is one of the best Agent🙏"
We responded:
"Thanks SO very much! So happy we can take care of your insurance needs!"
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Big Lex

September 11, 2024

5  out of  5
rating by Big Lex
"Been with them for years, such a great team. They go above and beyond for their customers. 10/10"
We responded:
"Thank you so much for your kind words and for taking the time to leave us a positive review! We truly appreciate your loyalty and trust in our team. It's wonderful to hear that we have been able to exceed your expectations and provide you with exceptional service. We strive to go above and beyond for our customers! Thank you again for choosing us as your insurance provider, and we look forward to serving you for many more years to come!"
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jennifer gardner

September 4, 2024

5  out of  5
rating by jennifer gardner
"This is the best insurance company around!!! Love everyone that works at this office. I highly recommend getting a quote here, I'm saving so much more money and have better coverage then what I had at Progressive. Mary Mckeon is a very energetic, fun, & friendly women I highly recommend her for your insurance agent!!!"
We responded:
"Thanks so very much! We are thrilled to hear that you have such a great experience with our insurance team and that you are satisfied with the service provided by our team. We pride ourselves on providing excellent coverage and helping our clients save money, so we're glad to hear that we were able to meet your expectations. We're grateful for your recommendation and appreciate your trust in us. Happy you are part of our State Farm Family!"
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Dean Allison

September 4, 2024

5  out of  5
rating by Dean Allison
"Connie and the staff at Lori Vajdich State Farm were fantastic to work with. Very responsive and communicative. They made the process of comparing rates and programs for both my commercial and personal insurance smooth and easy. Definitely recommend!"
We responded:
"Thank you for sharing your positive experience with us! We're delighted to hear that Connie and the rest of our team at Lori Vajdich State Farm provided you with exceptional service. We strive to be responsive and communicative, ensuring that the process of comparing rates and programs for both your commercial and personal insurance is smooth and easy. Your recommendation means a lot to us, and we truly appreciate your trust in our agency. "
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Makayla

September 4, 2024

5  out of  5
rating by Makayla
"CONNIE IS SUPER AMAZING! She saved me well over $50 on my business insurance! I couldn’t be more happier! She actually cares and works with you! So happy I found her! Thank you so much! 😊"
We responded:
"Thank you so much for sharing your amazing experience with Connie! We're thrilled to hear that she was able to save you over $50 on your business insurance with State Farm. Connie's dedication and care for our customers truly shine through! Your satisfaction means a lot to us, and we're grateful for the opportunity to serve you. Thank you for choosing us as your insurance provider!"
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danalle huckoby

September 3, 2024

5  out of  5
rating by danalle huckoby
"Loris such a great insurance agent! responds on weekends, always trying what she can to get issues and questions solved and answered !"
We responded:
"Thank you for sharing your positive experience with the Lori Vajdich State Farm Agency! It's fantastic to know that we have showing our dedication to resolving any issues or questions you may have with your insurance. We appreciate your feedback and kind words!"
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Mel Lynn

August 29, 2024

5  out of  5
rating by Mel Lynn
"I can’t say enough good things about this office. Kellie is so unbelievably helpful and thorough. When you are done talking to her, you feel so reassured and informed. I always know I’m being taken care of and these days…that means a lot!"
We responded:
"Thank you so much for taking the time to share your positive experience with our office. We truly appreciate your kind words and are thrilled to hear that Kellie was able to provide you with the assistance and support you needed. Kellie is indeed an incredible member of our team, and we're glad that her helpful and thorough approach made you feel reassured and informed. We strive to provide exceptional service to all our clients, and it's heartwarming to know that we have succeeded in taking care of you. Thank you once again for your kind words and for choosing our office. We value your business and look forward to serving you in the future."
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Julia Brinkley

August 27, 2024

5  out of  5
rating by Julia Brinkley
"We have always had great service with Lori and her staff! Connie is super knowledgeable and takes wonderful care of her customers! Highly recommend!"
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that the Lori Vajdich Agency have consistently provided you with great insurance service. So happy Connie was not only knowledgeable but also took wonderful care of you. We truly appreciate your recommendation and look forward to serving you again in the future!"
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Linda P

August 26, 2024

5  out of  5
rating by Linda P
"I want to take this opportunity to say thank you to Kelly for all she’s done for me! She always takes time to answer any questions I have and will always get back to me within an hour or so if I have to leave a voicemail! Kelly is an amazing person and I highly recommend asking for her if you are applying for insurance! She is truly the best! Thank you Kelly!"
We responded:
"Thank you for taking the time to leave such a positive review about Kellie and your experience with our insurance services. Kellie is indeed a valuable member of our team, and we are proud to have her dedication and commitment to customer satisfaction recognized. Thank you once again for your feedback and for choosing our insurance services."